Chargeback reason code 78. . Chargeback reason code 78

 
Chargeback reason code 78  Through 2021, we analyzed chargeback reason codes across various subscription-based verticals

Laundering: The merchant carried out transactions without a legitimate cardholder’s involvement. Transaction was approved by the Issuer knowing that the authentication data failed verification and was not reliable. the chargeback reason code. Card Number:. United States. Here is an overview of how the general chargeback process works with most major processors (we’ll get into how Square does it down below) Step 1: A purchase occurs. 4. Please refer to chapter 5 for more information. 80Additional. 1. 57 (1) Compliance. However, Visa is the largest card brand in both the United States and the world. 0. 15, 2021. Date Option. Visa Chargeback Reason Codes are divided into six general groups, with 22 subcategories (codes): 1. This chargeback reason code can be avoided by ensuring that returns are processed promptly and accurately, and that the customer is informed of any credits issued. 2. Across open networks and include account numbers sent over email, instant messaging, text, or chat. There are two parts to this. 0: Updated report version from 1. The following are some examples: Visa Reason Code 13. Terms and conditions. (22. Reference these when rebutting cardholder disputes at your small business. Chargeback Reason Codes; BIN Lookup; ROI Tool; Company. There are tricks you might use to circumvent an. But, merchants should be aware that, eventually, everyone will be required to use the new designations. 2. The cardholder claims they were charged multiple times for a single transaction. To facilitate the RuPay members in raising and resolving a dispute on a transaction which had previously been cleared by RuPay, RuPay has defined the rules and guidelines for the dispute management process in this manual. It’s designed to help reduce. 2 Compliance CasesThe current list of 22 Visa chargeback reason codes will be replaced with new values and grouped into four new categories of disputes: Authorization, Fraud, Processing Errors and Consumer Disputes. A chargeback reason code is a two- or four-digit alphanumeric code issuing banks assign to disputes. The reason code assigned helps to identify the evidence the Merchant needs to show as proof that the transaction was valid. [1] Sift. The issuer investigates. In such circumstances, networks like Mastercard may allow consumers to reverse such a transaction by filing a chargeback. Summary of Changes, 13 December 2018According to the 2022 Chargeback Field Report, global costs associated with chargebacks will have skyrocketed in recent years. 1; Reason: EMV Liability Shift. If you believe you have received an ACH return in error, you can contact your bank. reason code information. 2 chargebacks are frequently caused by customers forgetting to cancel a subscription before the next billing and then going to their bank to try to get their money back. Preventing Mastercard Reason Code 4837 Chargebacks. Depending on the reason code, supporting documentation may include: Copies of the order confirmation, invoice, or receipt; Proof of. The agency must provide this documentation to Vantiv (via mail, fax, online/scanning) within 30 calendar days after the report date on the Visa/MasterCard. ADDL = Vantiv has the sales draft on file and is requesting additional documentation as required by the chargeback reason code. Issuer’s Arbitration Chargeback. Specify the default reason code that you want the system to assign when you enter a chargeback amount. Each card network maintains reason codes to cover all the disputes that qualify for. Values are: Blank: Use the draft G/L date. 3 No Authorization Processing Errors 12. Despite concerns about increased friction, every merchant should deploy 3-D Secure at checkout. Chargeback Reason Codes 85 and 4860 may be caused because the merchant: Did not issue a credit. 99. 69%), and debit cards (7. Also, Ethoca Alerts only notify you of chargebacks that occur within the alert. non_receipt: The buyer claims they didn't get the goods or services. The goal is to reduce. A chargeback report is a periodic report that compiles key chargeback stats to track trends and identify correlations between disputes and other business data. 53 (6) 13. Then they instruct the merchant’s acquiring bank to reverse the transaction and withdraw the funds from the merchant account. Every of the major card brands, the inclusion of Visa, MasterCard, and others, has its acknowledged system of reason codes. 3 applies when a cardholder claims a charge—made in a card-present environment—was. This statement item can later be reversed, or made permanent, depending on the reason for the credit issuance. The chargeback can be for the total transaction amount or a lesser amount. A fraudulent chargeback represents much more than a lost sale for merchants. 634. • Chargeback – a message sent via the card brand network to debit the merchant and credit the issuer for a cardholder dispute. But, it could be up to 540 days, in some situations. many chargeback reason codes that exist today. 1. United States. The shorthand description is “Declined Authorization. In that way, winning one dispute may help prevent the next chargeback to come after it. EFM MONTHLY CRITERIA NUMBER OF E-COMMERCE TRANSACTIONS FRAUD CHARGEBACK AMOUNT FRAUD CHARGEBACK RATIO BASIS POINTS (BPS) 3DS UTILIZATION (EMV 3DS + DATA. chargeback_settlement: The gross shows negative if the chargeback was resolved in the buyer's favor, and the funds return to the buyer. 4 Counterfeit Merchandise 78 (1) 11. UA05 Fraud – Chip Counterfeit Transaction. Any of those things could easily result in a recurring billing chargeback ( Reason Code 13. We want to clarify: this doesn’t imply that a transaction ID can reliably prevent chargebacks and fraud. Chargeback reports can help merchants identify opportunities to increase efficiency, improve processes, and prevent future. In simple terms, an Electronic Commerce Indicator (ECI) is basically a 3-D Secure response code. Chargeback representment succeeds when you can present your rebuttal concisely and substantiate. For example, suppose a cardholder filed a case about an order processing issue, and you disputed the chargeback. %PDF-1. At Chargebacks911®, we combine expert human analysis with our own proprietary technologies to create the most powerful chargeback and fraud management solutions. The shorthand description is “Incorrect Transaction Code. 3 Incorrect Currency. The customer regrets their purchase. The chargeback timeline can be based on one of several start dates: If the delivery date or service performance date was not specified, the issuer must wait at least 30 calendar days after the transaction processing date to initiate the chargeback but not exceed 120 calendar days. The cardholder initiates contact with their bank or credit union to file a dispute. Identify issues within 24 hours of a cardholder dispute, rather than waiting. If you leave this processing. 4: . In all, there are four major categories of Chargeback Reason Codes. 2 chargeback if you override a declined, referral, or pickup authorization message, but process the transaction anyway. The reason_code will be one of the following values: chargeback_reimbursement: The gross shows positive if the chargeback was resolved in the seller's favor, and the seller gets a refund. UA06 Fraud – Chip and PIN Transaction. Visa. 5. While the updates have been published, they do not go into effect until Oct. Goods / Services Damaged or Defective. 02/10/16 Added Debit Chargeback Reason Codes. 1 chargeback: 1. 78. Here is an overview of how the general chargeback process works with most major processors (we’ll get into how Square does it down below) Step 1: A. With that said, you still need to understand the reason codes with any chargebacks from Amex. 1001 - Cardholder does not recognize the transaction. Also, just like American Express, Discover functions as both a card network and an. 12. The following are reason codes for the same scenario: Visa: Reason Code 30 Services not provided or merchandise not received. Chargeback Reason Codes > Chip Liability Shift > Issuer Chargeback > Chip Liability Shift Program for Domestic and Intraregional Transactions Chapter 5—Compliance Case. Retrieval Request/ Copy request Reason Codes. It is associated with a chargeback reason code, and it is specific per Card Scheme. 31. Please note that each card network (MasterCard, VISA, American Express, etc. Discover chargeback reason code 7030. Always swipe the card once in the direction of the arrow shown on the reader. 3: Goods or services were not as described: C31: RM: 13. To avoid this, issuers can identify their chip cards using the Service Code field with a first byte value of 2 or 6. each reason code has been categorized under four categories Dispute Condition – is the description of the Reason Codes. Discover chargeback reason codes are divided into three categories: service disputes, processing errors, and fraud. Search the Chargeback Reason Code Database. #9. This will be referenced in the chargeback notice you received. An ACH (Automated Clearing House) payment dispute is a situation in which one party involved in an ACH transaction raises a concern or disagreement over the legitimacy, accuracy, or authorization of the transaction. Updated: Valid values updated. Everything You Need to Know (2023) Shopify POS has everything you need to sell in person, backed by everything you need to sell online. 0 and its benefits; Difference between current and. 2: No Authorization Legacy Code: 71. 1 Chargebacks A chargeback is a rules-based mechanism, with time-sensitive workflows, that enables the issuer and the acquirer to determine the financial liability of a disputed transaction. Use clear and consistent billing descriptors. Description: Reason code for applying handling fee. 4846. To obtain additional information, the issuing bank sends a retrieval request to the merchant’s bank. By entering your email, you agree to receive marketing emails from Shopify. The Time Frame charts in this guide indicate the reason codes, allowable time frames for chargeback processing and type of chargeback. chargeback_settlement: The gross shows negative if the chargeback was resolved in the buyer's favor, and the funds return to the buyer. EMV has been a mostly global standard since 2004. Discover uses unique codes to explain those reasons to merchants. When a card is declined, it is in your best interest to accept that answer and either cancel the transaction or ask for a different form of payment. The issuer suffered a financial loss due to the exchange rate difference between the credit and the. At Visa they used to receive reason code 98. Visa chargeback reason code 11. Contactless Payment Fraud. Chargeback reason codes have changed. Visa reason code 53 is used for Chargeback for Defective/Not as Described, and reason code 85 is used for Credit Not Processed. The card network then notifies the merchant’s acquiring bank about the chargeback and passes along all the collected information. 4 Section . The shorthand description is “Goods/Services Not as Described. When you do the math, you are looking at a $5,000 penalty per month, along with a chargeback fee of $15-$30 per chargeback, and all the other associated costs. Unfortunately, it is pretty challenging to prevent friendly fraud. In fact, for every dollar lost to chargebacks in 2019, the average merchant lost an additional $2. High-Risk (Excessive): Reaching a chargeback ratio of. 0 initiative to update compelling evidence requirements for dispute reason code 10. Survey data from the 2019 Chargeback Field Report found that 82% of merchants surveyed believed that the Visa Claims Resolution process had “little to no impact on chargeback management. Poor order shipping: Not shipping goods or delivering services as promised, shipping to the wrong address, or not making the goods available. If one member believed the other violated a Visa rule when handling a chargeback, they filed a pre-compliance chargeback for compensation. DISCOVER Chargeback reason codes vary but it all means the same thing - refund. Discover: Reason Code 4755 Non-receipts of goods or services. ©Visa Chargeback Life Cycle. Here is an overview of how the general chargeback process works with most major processors (we’ll get into how Square does it down below) Step 1: A purchase occurs. Card issuers and card networks deem certain chargeback codes to be nearly indisputable by merchants, and as a result, a merchant can be charged a fee of up to $500 by card networks for submitting a dispute of such chargebacks. ) A no-nonsense summary of evidence that proves transaction is legit. UA01 Fraud – Card Present Transaction. FR4 Immediate Chargeback Program. The usual period that card networks will accept chargeback disputes is up to 120 days from the date of the settlement for the charge. 9808 info@chargebacks911. Improve the customer experience by resolving issues quickly. 2 - Incorrect Transaction Code. 00. The merchant gets confused and offers to provide the documentation proving that Linda’s card was a valid card and that authorization was approved at the. Below are the top causes of chargebacks including the reason codes established by leading credit card companies: Customer Dissatisfaction: Cardholder did not receive the items/service purchased, the products/services were not as described and/or product (s) was damaged or otherwise defective. The agency must provide this documentation to Vantiv (via mail, fax, online/scanning) within 30 calendar days after the report date on the Visa/MasterCard. Principal members of Visa, Master card. 1002 - Cardholder disputes billed amount. message. 15% - the number of chargebacks initiated by cardholders due to retailers shipping the wrong product. Chargebacks from all three categories can show . Most reason codes apply to any merchant, regardless of what’s being sold. According to our research, friendly fraud will represent six out of every ten chargebacks filed in North America by 2023. Chargebacks911® can help your business manage risk from Visa chargeback reason code 10. And according to The True Cost of Fraud report by LexisNexis, businesses end up paying $3. While there are reason codes related to processing errors that cause disputes, the majority of reason codes result from a cardholder disputing a charge. Specify the invoice date and net due date that you want the system to assign to chargebacks. 4. A chargeback happens when a customer requests for a transaction to be reversed. Everyone has had the experience of buying. The charge is returned to the customer’s card that was used for payment. SecureCode also includes another important benefit just for merchants: if fraud is reported on a transaction that was authenticated with SecureCode. 10. It’s a 3-digit alphanumeric shorthand attached to a returned ACH transaction explaining why an ACH transfer is reversed. 10. It’s important to look up the code to understand why a transaction, good, or service was disputed in order to properly present a solid case to win the chargeback. Not remembering the original purchase. Visa Chargeback Reason Codes; MasterCard. Unfortunately, the final decision in such cases comes down to the issuing bank, and not. STEP #7: Bank Review & Decisioning. 3 No Authorization. [MasterCard Reason Codes 4853, 4855, 4859; Visa. Know these five rules to avoid payroll blunders triggering fines, penalties and IRS audits. Please refer to chapter 5 for more information. How you respond is determined by the chargeback reason code: Embed This Graphic. To quantify the total cost of fraud, we break down the many losses that accrue along the purchase journey of a fraudulent $100 sale. Issuer Review;Chargeback Reason Codes Fraud – Card-Not-Present (CNP) Network Reason Code Bank Initiation Timeframe Accel 81 120 calendar days from transaction processing date American Express FR2, F14, F24, F29 120 calendar days from transaction processing date Discover 4752 AA, 7030 UA02 Within 30 calendar days from the close date of the TRRONE reason code is an alphanumeric code selected from a fixed list by the issuing bank to indicate the reason of cardholder gave for requesting a chargeback. Reason Code 11. If a dispute is filed with Discover and a ticket retrieval request is sent, the merchant has just five calendar days to respond with. 75 for every $1. 4630 . Early Warning: Reaching a chargeback ratio of 0. An issuer can initiate a first chargeback when the circumstances of the transaction meet the requirement of a chargeback reason code described in the Chargeback Guide. Values are: Blank: Use the receipt G/L date. Chargeback reason American Express reason code Discover reason code Mastercard reason code Visa reason code; Cancelled subscription: C28: NF: 4841: 13. This code indicates that the merchant sent an authorization approval request for a transaction, received a “Decline” or “Pick Up Card” response, and submitted the transaction anyway. Therefore, the issuer may submit a chargeback for a Payment Transaction using the message reason code 4842 before the 30-calendar day presentment time frame normally required for this message reason code. Protect stored cardholder data. This gives them more of an incentive to keep their customers happy, which means they usually side with cardholders during a dispute. Already reversed (by Switch) 80. It’s important that you include a copy of your customer terms and conditions in order to prove that the customer knew what to expect from the outset. M49 Vehicle Rental – Theft or Loss of Use. The first thing you should do when you receive a chargeback notification is to check the reason code that the card issuer assigns to the dispute. Each chargeback is disputed by a specific reason code. If one of your customers issues a chargeback through their bank, you have the chance to dispute it and win back the funds. The most effective fraud detection and chargeback prevention approach will always rely on multiple automated processes and human involvement. Visa chargeback reason code 78 falls under the “Authorization” category. High Level Visa Chargeback Dispute Flow. A chargeback reason code is a 2-to-4-digit alphanumeric code provided by the issuing bank involved in a chargeback, which is meant to identify the reason for the dispute. The merchant did not receive any returned merchandise. A chargeback reason code is a 2-to-4-digit alphanumeric code provided by the issuing bank involved in a chargeback, which is meant to identify the reason for the dispute. message. Here’s how your store can prevent and deal with chargebacks. Other Ineligible Transactions Under Reason Code 62, Condition 2 . Chargeback reason code 4853 can be used to indicate disputes where the cardholder simply claims that the merchant never delivered on what was promised. Chargebacks. Reason Code. The cardholder may be the customer or the someone who lent their card to a friend or relative. Faxing and Mailing Agencies: American Express chargeback reason code C31 falls under the “Card Member Disputes” category. 1003 - Transaction Supporting Document (TSD) needed. 3. NOTE: Domestic Processing Violations are not a covered reason under new Visa chargeback codes. ) • Section 4: Chargeback Reason Codes—Contains detailed information on the reason codes for the most common types of chargebacks that merchants receive. The aim of CE 3. Blog Read helpful tips, industry insights, and articles to create the most effective chargeback management strategy. 3. As we touched on earlier, chargebacks can happen due to technical errors. It’s based on a proven technology that has demonstrated effectiveness against online credit card fraud. ”. Despite being the smallest of the four major credit card companies, the list of Discover chargeback reason codes is extensive. The issuing bank collects evidence from the customer and categorizes the chargeback using the appropriate, card network-specific, reason code. Let’s say you got a Visa chargeback with reason code 13. Be sure you understand the cardholder’s claim. About Us; Careers We're hiring! In The Press; Latest News; Events; Corporate Responsibility; Brand Resources; Contact Us. A chargeback happens when a customer asks their card-issuing bank to reverse a transaction. The tickets were held at the box office, and no signature, swipe or imprint. The actual underlying cause of this chargeback is. for chargeback reason code 4863 (Cardholder Does Not Recognize). MasterCard does not have an equivalent reason code. 62 (1) Compliance. These numeric codes vary via card brands, yet all hypothetically fill the same need: to provide explanation behind the chargeback dispute. This manual outlines the rules and guidelines to be followed by the members. 2. The issuing institution may raise a chargeback for various reasons. Less than 20% of merchants noted a slight decline in Visa chargebacks after VCR, while over 55% reported no decline in chargebacks. GraphQL Docs & Tools. Common Point of Purchase: Data stolen from a merchant’s system is used to make fraudulent transactions. compliance process depending on whether a chargeback right exists. Reason Code: Numeric: Code for the chargeback request (see below). What is Visa chargeback reason code 13. • Chargeback Reason Code – Each chargeback contains a reason code that signifies the reason for the dispute and the rules that must be followed by the issuer and the merchant in order to resolve the dispute. Reason code 53 is typically used when a cardholder received merchandise or service that was defective, damaged, or not as described, while reason code 85 is used when credit was not processed to the. Every card brand has a unique set of chargeback reason codes banks must choose from. Here’s a look at the reason codes for the same scenario from the major credit card companies: Visa: Reason Code 30 Services not provided or merchandise not received. 4 to this dispute, indicating the purchase was fraudulent in a card-not-present environment. Depending on the specific situation, Mastercard will match authorization response to one of the following merchant advice codes: Mastercard Response Code. Not only that, but a higher win rate may incentivize banks to conduct greater due diligence before filing a chargeback in the future. Chargeback reason code 75 is issued when a card issuer receives a complaint from a cardholder stating that the name of the merchant that. Code 13. There are several useful benefits of chargeback prevention alerts: Reduce chargeback rates by about 20-30% to help prevent chargeback threshold breaches. The chargeback transfers funds from the acquirer to the issuer. Your actions in response to such a chargeback will be determined by the particular circumstances, the most typical of which are described in the table below: If: Then: The transaction was cancelled and credit issued. 18167 US Highway 19 N Clearwater, FL 33764 877. Reason codes are very crucial to assist. Time Frames by Chargeback Type and Reason Code. This code tells you why the customer or bank initiated the dispute. Chargeback Report. You’ll see that all chargebacks ultimately stem from one of three causes: merchant error, criminal fraud, or friendly fraud. Code. UA01 Fraud – Card Present Transaction. UA06 Fraud – Chip and PIN Transaction. 3. 3. Using the same link provided above, contact PayPal to report the scam. Shopify Payments Chargeback Reason Code #5: Product Not Delivered. 4. This code is used when a cardholder claims that a fraudulent transaction occurred in a face-to-face environment, such as a retail store. Everything You Need to Know (2023) Shopify POS has everything you need to sell in person, backed by everything you need to sell online. 0. Otherwise, the acquiring bank sends a chargeback notification. What stands out about the Discover reason codes list, though, is most of the codes are alphabetically-noted rather than numeric. This provided a number of insights into the typical. and the last 4 digits of the card number. That’s 50% more time than what the major card networks allow. Thus, the easiest way to prevent chargeback reason code 75 from being filed is. 9% with at least 100 total disputes. For example, some reason codes offer cardholders over a year to file. e above 0. An ACH (Automated Clearing House) payment dispute is a situation in which one party involved in an ACH transaction raises a concern or disagreement over the legitimacy, accuracy, or authorization of the transaction. How many chargeback reason codes exist? There are 151 reason codes across the four major card networks. People request chargebacks for all kinds of reasons—some sinister (like friendly fraud), some because the item they bought never arrived. 7 (previously legacy reason code 85, condition 2) is part of the updated version reason codes that were phased out under the Visa Claims Resolution initiative. The merchandise was as described or was not defective. F02. The major card networks have unique reason code systems, and banks use separate tools. 3. Stage 1: First Chargeback. Click on “report a problem” and select the transaction in question. Combined the Authorization-related Chargebackssection into chargeback reason code 4808(Authorization-related Chargeback) as announcedin the Global Operations Bulletin No. Visa Chargeback Reason Codes. These symbols stand for reasons why a financial institution may file a credit card chargeback from their client’s name. Click on “report a problem” and select the transaction in question. 3. 2 – EMV Liability Shift Non-Counterfeit Fraud 10. We also included the reason code descriptions and an indication of when the allowable time frame begins. PCI DSS v3. prenotification of chargeback, depending on the chargeback reason code, to the agency requesting additional documentation to properly dispute and remedy the chargeback. Those reasons are explained through the corresponding reason codes. 13. And according. If the order was genuinely not as described, then the cardholder has a case. Below is a list of Mastercard chargeback codes used in eCommerce. What Are the Time Limits for Mastercard Chargeback Arbitration? Starting from the date the chargeback representment was filed, issuing banks have 45 calendar days to file a pre-arbitration. Reason Code 53 re-presentments must be processed within 45 calendar days from the. 11/03/15 Updated these MasterCard. An issuer can initiate a first chargeback when the circumstances of the transaction meet the requirement of a chargeback reason code described in the Chargeback Guide. R34: LIMITED PARTICIPATION DFI: The RDFI’s participation has been limited by a federal or state. Visa chargeback reason code 12. Chargeback prevention strategies vary based on the reason for the. Chargebacks911 offers the most comprehensive chargeback management system available, backed by the industry's only performance-based ROI guarantee. For example, Mastercard has a code which indicates a ‘consumer dispute. 4 Funding Process. Availability Date: October 24th, 2021. But cardholders and merchants have different time limits. When a customer who's enrolled with 3-D Secure from their bank initiates a purchase, the tool will deploy during the checkout. The first thing you should do when you receive a chargeback notification is to check the reason code that the card issuer assigns to the dispute. On the other hand, PayPal—which can serve as a credit card processor for merchants—allows buyers up to 180 days to file a claim. 4859 Addendum, No-show, or ATM Dispute. Betty's issuing bank assigned chargeback reason code 10. 78 “Blocked, first used”—Transaction from new cardholder, and card not properly unblocked. 3 No Authorization 53 (6) 13. There is a USD 25 limit for the First Chargeback (Reason Code 22). ” This reason code indicates that the cardholder is disputing the credit card transaction because they provided payment via some other method, such as cash, check. In the case of friendly fraud, that reason could be completely invalid and. Reason codes 30, 53, 81, 83: Evidence such as. This Return Reason Code may only be used to return XCK Entries and is at the RDFI’s sole discretion. Code 4807: Fraudulent Card-Present Transaction. 9% and 100 chargebacks per month], you can get into the excessive chargeback program, which can cause penalties of up to $50 per chargeback. 1 Goods and Services Related Issues 1. Non-receipt of information. You double and triple check your customer service records to see if the customer wrote in about the shipment (they haven’t), you check the tracking. In most cases, you will have 20-45 days in which to respond to a chargeback. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim. A new 4 byte reason code will be used moving forward. Added the following fields - Store ID, Credit Card Chargeback Reason Code. 5, and all aspects of chargeback reason codes, with proprietary. Reasons a customer may initiate a chargeback include: Ordering a product and not receiving it. 9808; [email protected] reason codes are what tell a merchant why a customer is disputing a charge. Complete Guide to Visa Compelling Evidence Update CE 3. This can provide important information to fight the dispute. 4853 – Cardholder Dispute – Goods or Services Not Provided. All of Visa’s existing reason codes were. May 2011: 5. Most Common Chargeback Reason Codes #3: Order Significantly Not as Described. By entering your email, you agree to receive marketing emails from Shopify. Under reason code 85, the minimum transaction amount required to initiate chargeback should be at least $25. Expedited Dispute Resolution forms will not be allowed. Each card. Here’s how. 78 (1) 11. Chargeback reason code description – An explanation which provides the reason of raising a chargeback by the cardholder. Some 90% of merchants said “cardholder abuse of the chargeback process” was a leading concern for their business. Chargeback reason codes will usually provide specific information about what kind of evidence is needed to get the chargeback reversed. Each of the major card brands, including Visa, Mastercard, and others, have their own system of reason codes.